Terms &
Conditions
RESERVATIONS
A deposit is required to reserve your date. This deposit is non-refundable and will be deducted from your final payment. The date will remain available for other bookings until the deposit is received.
PAYMENTS
The deposit must be made by bank transfer or cash. Please use your name as a reference to facilitate identification of the payment.
CHANGES TO YOUR BOOKING
Changes that increase the number of people after the deposit has been paid must be agreed in advance. Adding additional participants may require the assistance of a team member and may incur additional costs. Requests to reduce the number of participants will be considered at the discretion of the supplier; in such cases, payment of the full amount booked may still be required.
CANCELLATIONS
In the event of cancellation of the booking, the deposit will be non-refundable. If the cancellation is made up to 12 weeks before the service date, no additional payment will be required. However, if the cancellation is made less than 12 weeks before the service date, a payment of 50% of the total booking amount will be required. If, in highly unlikely circumstances, I am unable to provide my services for the wedding, the full amount including the deposit will be refunded. I will do my best to recommend other professionals to replace me; any rebookings will be at the client's expense.
HEALTH AND SAFETY
I undertake to follow all necessary health and safety precautions. It is the customer's responsibility to inform me of any allergies, sensitivities or other health concerns.
WEDDING DAY
The start time will be agreed in advance. Any delays caused by other suppliers or the bridal party will not be eligible for partial refunds. If I am late and the services cannot be completed, a pro-rata refund will be given. Please ensure all guests are ready and hair is done as previously stated.
PHOTOGRAPHY AND USE OF IMAGES
The images and videos recorded during the rehearsals and/or on the wedding day may be used on the website and social profiles for promotional purposes, unless otherwise requested by the client.
ADDITIONAL DETAILS
If you wish to add makeup and/or hair trial sessions in addition to the first one, these will be available at the same cost as the first trial. Please note that any additional trials will be agreed in advance and the cost will be communicated prior to confirmation.